Revocation

REVOCATION INSTRUCTION

Commercial customers have no right of withdrawal. If desired, this can be requested as an order condition, e.g. in the "Remarks" field under the address entry or on the order fax or letter when ordering online.

Cancellation policy
You have the right to cancel this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must

HMH Vertriebs GmbH
Carl-Benz-Str. 3
68723 Schwetzingen

E-Mail: hello@patchaholic.com

by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about your decision to revoke this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Sample revocation form

If you want to cancel the contract, please fill out this form and return it.

1. HMH Vertriebs GmbH
Carl-Benz-Str. 3
68723 Schwetzingen

2. herewith I/we revoke the contract concluded by me/us for the Purchase of the following goods / provision of the following service:

..............................................................................

..............................................................................

(Name of the goods, if applicable order number and price)

(date)

5. (name, address of the consumer)

.............................

.............................

.............................

............................

7. date

....................................................

Signature customer

(only for written revocation)

4. received on:

.............................

(Date)

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement.
For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event within fourteen days of the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.
You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for the purpose of checking their condition, properties and functionality.

Exclusion of the right of revocation

The right of revocation does not apply to distance contracts for the delivery of goods that are manufactured according to customer specifications or clearly tailored to personal needs or which are not suitable for return due to their condition or which can spoil quickly or whose expiration date has been exceeded.

END OF THE REVOCATION INSTRUCTION